Live City Space (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect personal information directly from you when you:

  • Complete a form, request a tour, or apply for a lease
  • Communicate with us by phone, text message (SMS), email, or through our website
  • Use our website or other digital services

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any additional information you choose to provide (such as move-in preferences or feedback)

How We Use Personal Information

We use your information to:

  • Respond to your inquiries and provide requested information
  • Communicate with you regarding leasing opportunities, promotions, or property updates
  • Send transactional messages (for example, confirming a scheduled tour or responding to a service request)
  • Send marketing or informational messages if you have opted in to receive them
  • Maintain and improve our website, services, and operations

If you provide consent to receive SMS messages, we may send you text messages related to your inquiry, lease application, or property updates. SMS consent is not shared with third parties.

Sharing of Personal Information

We do not sell your personal information. We may share your information only in the following limited situations:

  • With trusted service providers who perform services on our behalf, such as website hosting, communication services, or customer management systems. These providers are required to protect your information and use it only for the purpose of providing their services to us.
  • When required by law, legal process, or to protect the rights, property, or safety of Live City Space, our residents, or others.

We do not share, rent, or sell SMS consent or phone numbers with any third parties or affiliates.

SMS Messaging and Consent

By submitting your phone number through our website or forms, you consent to receive text messages related to your inquiry, rental application, or property updates. Message and data rates may apply.

  • You can opt out of receiving SMS messages at any time by replying STOP.
  • Reply HELP for assistance.
  • SMS consent is not shared with third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be completely secure, and we cannot guarantee the security of your information.

Your Choices

You can:

  • Update your contact information by reaching out to our leasing office
  • Opt out of SMS or email communications by following the instructions in those messages

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact our office directly.

Best Practice Note

To comply with SMS registration requirements, ensure:

  • This Privacy Policy is linked near the SMS consent checkbox on all web forms.
  • A link to this Privacy Policy appears in the footer of every page of the website.